+39 3314886545 | +94 740910780 | contact@goldenislandtours.com
LEGAL

TERMS & CONDITIONS

Terms for using our website, sending inquiries, and booking tour services.

Last updated: April 18, 2026

1. Acceptance of Terms

By using this website or submitting an inquiry, you agree to these Terms & Conditions. If you do not agree, please do not use the site.

2. Service Scope

Golden Island Tours provides travel planning and private tour support in Sri Lanka. Website content is for information and inquiry purposes.

  • Tour pages describe sample itineraries and experiences
  • Final itineraries, hotel categories, and rates are confirmed directly with our team
  • Availability may change due to season, weather, and partner operations

3. Inquiries and Communication

When you submit forms or contact us by phone/email, you confirm that the information provided is accurate and that you are authorized to share it.

4. Booking, Pricing, and Payment

  • Pricing and inclusions are confirmed in your final quotation
  • Rates may vary by travel season, room category, and third-party supplier changes
  • Payment terms and deadlines are provided at the time of confirmation

5. Changes and Cancellations

  • Any itinerary changes requested by guests may affect total cost
  • Cancellation fees may apply based on supplier and timing rules
  • Force majeure events (weather, strikes, natural events, government restrictions) may require schedule adjustments

6. Traveler Responsibilities

  • Ensure valid travel documents, visas, and health requirements
  • Follow local laws, site rules, and safety instructions
  • Respect cultural and religious guidelines during visits

7. Limitation of Liability

Golden Island Tours coordinates services through hotels, transport providers, and activity operators. We are not liable for delays, closures, or losses caused by third-party providers or events beyond reasonable control.

8. Intellectual Property

Website content, branding, text, and media belong to Golden Island Tours or respective owners and may not be reused commercially without permission.

9. Contact Information

For questions about these terms, contact us:

  • Email: contact@goldenislandtours.com
  • Phone: +39 3314886545, +94 740910780
  • Address: No 105D, Mathara Road, Pettigalawatta, Sri Lanka

10. Updates to Terms

We may update these terms from time to time. Revised versions will be published on this page with a new last-updated date.

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